tag:blogger.com,1999:blog-4035755590833291625.post321279924530258528..comments2024-03-29T09:07:26.173+11:00Comments on Threading My Way: Handbag Problem ~ Help Appreciated...Pam @Threading My Wayhttp://www.blogger.com/profile/15990609128028224347noreply@blogger.comBlogger16125tag:blogger.com,1999:blog-4035755590833291625.post-41183979552472243072014-11-24T03:52:33.175+11:002014-11-24T03:52:33.175+11:00I guess contacting the manufacturer would be a gre...I guess contacting the manufacturer would be a great first step. If nothing else now your dissatisfaction has gone out world wide. Certainly not good for business. We have outlets near us that do sell seconds. Coach is a bag/purse manufacturer that comes to mind, but I know people who have purchased without issue. Good luck! I would be interested to know how you make out.Anonymoushttps://www.blogger.com/profile/11706552035114492981noreply@blogger.comtag:blogger.com,1999:blog-4035755590833291625.post-86419363277740348352014-11-21T18:33:41.987+11:002014-11-21T18:33:41.987+11:00I'm with every one else on contacting the manu...I'm with every one else on contacting the manufacturer direct as it is likely that this Isn't a one-off problem. There is an issue here in the UK of outlet shops selling inferior versions that are made specifically for sale in th outlets, but even so I think that they would still accept that dye transferring from the lining was not acceptable. Do you have an equivalent of our Trading Standards Office? If you do and the manufacturer doesn't provide a satisfactory answer they would be my next port of call as this bag is definitely not fit for purpose! Good luck :)Celtic Thistlehttps://www.blogger.com/profile/07033484481693226138noreply@blogger.comtag:blogger.com,1999:blog-4035755590833291625.post-18261926040984073922014-11-21T12:05:54.657+11:002014-11-21T12:05:54.657+11:00I would definitely contact the company direct. I ...I would definitely contact the company direct. I can't imagine that they'd want any customer to be unhappy. Vickihttps://www.blogger.com/profile/11852812231015410588noreply@blogger.comtag:blogger.com,1999:blog-4035755590833291625.post-76610128559901524422014-11-21T11:23:43.927+11:002014-11-21T11:23:43.927+11:00Pam, I agree that you have nothing to lose in cont...Pam, I agree that you have nothing to lose in contacting the manufacturer but if all else fails either make yourself some dark, zipped pouches to put everything in inside your bag (I like the idea of multiple pouches rather than one big one as it's like having different pockets inside the bag) or make a new lining and tack it discretely to the old one. I think I like the idea of the zipped pouches best and I often do this for a large bag anyway as I can find things better. Hope you find a resolution that works for you.Fionahttps://www.blogger.com/profile/04815336660786661132noreply@blogger.comtag:blogger.com,1999:blog-4035755590833291625.post-46690791944252437012014-11-21T10:50:44.372+11:002014-11-21T10:50:44.372+11:00I'm with contact the manufacturer advisers. Ju...I'm with contact the manufacturer advisers. Just because it's on sale doesn't mean you have to keep what is still a very expensive bag with a flaw that makes it unusable. It is a beauty.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4035755590833291625.post-86257898184020601922014-11-21T10:35:30.335+11:002014-11-21T10:35:30.335+11:00I'm with everyone else, I would contact the ma...I'm with everyone else, I would contact the manufacturer. By telling them that you have bought their bags before and that the inferior quality of this other bag is not good for business. Just give it a try.Anonymoushttps://www.blogger.com/profile/17567079096356106640noreply@blogger.comtag:blogger.com,1999:blog-4035755590833291625.post-12005338739179629692014-11-21T10:15:44.577+11:002014-11-21T10:15:44.577+11:00Be sure and tell them that you have bought their b...Be sure and tell them that you have bought their bags before and never had any problems. That way they know that you are a customer for their bags.Mary Annhttps://www.blogger.com/profile/05133050881327223487noreply@blogger.comtag:blogger.com,1999:blog-4035755590833291625.post-71023058822077370022014-11-21T09:29:09.424+11:002014-11-21T09:29:09.424+11:00I agree with the others, contact the company. It&#...I agree with the others, contact the company. It's amazing what companies will do to keep you happy and ensure that you continue to buy their product. Be sure to tell them how much you love their product and how disappointed you are that it is ruining some of the things in the purse. Ask them if they can offer a solution. Good luck! I hope you'll post how you make out.Pattihttps://www.blogger.com/profile/05524208974066132710noreply@blogger.comtag:blogger.com,1999:blog-4035755590833291625.post-10052051317157762722014-11-21T08:27:41.733+11:002014-11-21T08:27:41.733+11:00I bought a Tilkah bag and still have it. They were...I bought a Tilkah bag and still have it. They were shocking when I asked to have a new zip put in. So I took it to a shop where they repair zips. Worse thing ever, a I think I could have done a better job myself. He glued the light lining in place and it shows through and now is dreadfully dirty and the zipper stitches are also coming outVickiLorrainehttps://www.blogger.com/profile/05857742541712691879noreply@blogger.comtag:blogger.com,1999:blog-4035755590833291625.post-14700343453650195052014-11-21T08:22:12.717+11:002014-11-21T08:22:12.717+11:00Great suggestion alsoGreat suggestion alsoVickiLorrainehttps://www.blogger.com/profile/05857742541712691879noreply@blogger.comtag:blogger.com,1999:blog-4035755590833291625.post-79559498468364312852014-11-21T07:50:58.716+11:002014-11-21T07:50:58.716+11:00Check with the manufacturer. Also, some counterfe...Check with the manufacturer. Also, some counterfeit versions are very convincing.Deannahttps://www.blogger.com/profile/16967242215534982128noreply@blogger.comtag:blogger.com,1999:blog-4035755590833291625.post-72783887175718738812014-11-21T02:35:36.582+11:002014-11-21T02:35:36.582+11:00Return it to the company, brand names do not want ...Return it to the company, brand names do not want something bad said about their products and for that price they would want a happy costumer. I did that with a Cuisinart mixer I bought a factory outlet, they never even asked me where I bought it.Missy Shayhttps://www.blogger.com/profile/05209549470700130606noreply@blogger.comtag:blogger.com,1999:blog-4035755590833291625.post-85638455711952831742014-11-21T02:05:17.583+11:002014-11-21T02:05:17.583+11:00Pam I went to their website and clicked on returns...Pam I went to their website and clicked on returns: http://www.cellini.com.au/returns/<br />They say nf you believe the item to be faulty to contact them first before returning. I would contact them as the others have suggested too. The should stand behind their product whether it came from an outlet store or not. At the very least they should be made aware of their inferior lining in case the same lining is being used in their full price bags in their regular stores. They may exchange your bag for another of similar price or style. I think they would at least look into the poor lining so this doesn't happen again. Good luck and let us know what happens.Daryl @ Patchouli Moon Studiohttps://www.blogger.com/profile/06187456682218408410noreply@blogger.comtag:blogger.com,1999:blog-4035755590833291625.post-1430575319127500122014-11-21T01:26:22.439+11:002014-11-21T01:26:22.439+11:00I'm with Shirley Ann - you need to contact the...I'm with Shirley Ann - you need to contact the manufacturer and ask - she said everything that popped into my mind when I read your post! I think they got a bad batch of lining and didn't know about it when they were putting the bags together. At least you contacting them will get the problem on record :)Sandra :)https://www.blogger.com/profile/16239494415344028806noreply@blogger.comtag:blogger.com,1999:blog-4035755590833291625.post-76131330715082324022014-11-20T23:59:56.054+11:002014-11-20T23:59:56.054+11:00What if you googled the manufacturer and talked to...What if you googled the manufacturer and talked to someone on the phone. I realize you bought it from an outlet, but it may not hurt...their product name is in question as it stands. And should it be a knockoff (I hope not), I would think the corporate office would like to know if someone is passing off their product like that. If nothing else, it may shed light on the situation and keep it from happening to someone else. Perhaps they had a bad run of dye in their liners. Maybe they will offer you an exchange for notifying them. Good luck and let me know how this turns out Pam!Sewing by Shirleyhttps://www.blogger.com/profile/14073228812439584262noreply@blogger.comtag:blogger.com,1999:blog-4035755590833291625.post-10597450535404464932014-11-20T21:49:18.769+11:002014-11-20T21:49:18.769+11:00Hi Pam! Not feeling very creative tonight but unti...Hi Pam! Not feeling very creative tonight but until you get it sorted, perhaps a bag insert? :)<br />Nanny@nannynotes2uhttps://www.blogger.com/profile/16965317064176315568noreply@blogger.com